UX design for complex enterprise and AI systems

Recent work

• Designing Agent-to-Agent Collaboration

  Designing how users experience an Azure workload agent collaborating with an external Oracle agent, including delegation, progress, clarification, and approval moments.

• Governing Agent Output Beyond Templates

  Developing UX guidance for shaping agent responses based on task context, workload evidence, severity, and user needs rather than prescriptive templates alone.

• Scenario-Driven Design

  Using technically detailed synthetic scenarios to connect workload views, AI-led investigation, agent interactions, and supported outcomes.